Agency: Studio X
Introduction: B-Trust is a registered trademark of electronic signatures issued by “BORICA – BANKSERVICE” AD.“BORICA – BANKSERVICE” develops, maintains and operates up-to-date payment and infrastructure systems, software products, services and technologies. The products and services of the company are designed primarily for the banking system in Bulgaria, as well as administrative structures, companies and natural persons. The development and offering of the company’s products and services are in conformity with the market requirements and in consideration of the challenges posed by the integration to the European Union.
Problem: “BORICA – BANKSERVICE” had high expectations with very tight deadlines to re-design and develop the new website for one of their major services B-Trust. More than 60 000 people and companies in Bulgaria use B-Trust to sign payments and electronic documents. The new website come with almost 300 pages of requirements and specification by the clients PMO. Many new services were requested.
Solution:By a deep research made in the beginning of the project, holding lot of meetings with the stakeholders, Studio X together with the client became with several new solutions for the new platform. The graphic design was made by case-studies and user live tests with collaboration of the biggest Bulgarian usability agency Lucrat.The custom tailored CMS is PHP based and is working like page builder so the client can create new pages with pre-build blocks, functionalities and services.
Results: The new website provides the end-clients with clear and understandable services. The new platform return the user to the computer by making all previous physical office visits unnecessary. One stop for professional or personal e-signatures, new signatures or renewal.